Sunday, March 7, 2010

Certificate of Recognition

Our best effort as a team, we garnered 95% quality assurance (QA) score for February 2010. February is a Love Month dedicated to our customers. We are happy for the especial recognition. We had proven we can do better as a team. Hurray!

Starting March, matrix for each agent performance will change. There are categories added. But nothing surprises us anymore. This is not a time to think of our glasses being half full. We know as I team we can surpass our January and February performances.

Our simple wish not only for our team, but for everyone is that, the management and staff would continuously recognize the monthly or quarterly performances of agents. Not only in days that parties and special events are held. There are those who were achievers ahead of us but their best effort was never rewarded.